Our Commitment: Gogh Para believes that access to legal services should not be limited by barriers — including digital ones. We are committed to ensuring that our website is accessible to people of all abilities, including people who use assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.
1. Accessibility Standard
Gogh Para strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines are widely recognized as the international standard for web accessibility and address a broad range of recommendations for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
While WCAG 2.1 Level AA conformance is our target, we recognize that accessibility is an ongoing effort. We continuously review and improve our Site to increase its accessibility and usability for all visitors.
2. Measures We Take
To support our commitment to accessibility, Gogh Para takes the following measures:
2.1 Design and Development
- Semantic HTML: We use proper heading structure, landmarks, and semantic elements to ensure that content is logically organized and navigable by assistive technologies.
- Color contrast: We maintain color contrast ratios that meet or exceed WCAG 2.1 Level AA requirements (minimum 4.5:1 for normal text, 3:1 for large text) to ensure readability for people with low vision or color vision deficiencies.
- Alternative text: All meaningful images on our Site include descriptive alternative text so that people who use screen readers can understand the content and purpose of each image.
- Keyboard navigation: Our Site is designed to be fully navigable using a keyboard alone. All interactive elements — links, buttons, forms, and navigation menus — can be accessed and operated without a mouse.
- Focus indicators: Visible focus indicators are provided for all interactive elements to help keyboard users track their position on the page.
- Readable fonts: We use clear, legible typefaces (Inter for body text, Playfair Display for headings) at sizes that support comfortable reading. Text can be resized up to 200% without loss of content or functionality.
- Responsive design: Our Site is designed to work across devices and screen sizes, including desktop computers, tablets, and mobile phones, to ensure a consistent and accessible experience regardless of how you access it.
- Form accessibility: All form fields include visible labels, and form validation provides clear, descriptive error messages to help users complete forms successfully.
2.2 Content
- Plain language: We write content in clear, straightforward language and avoid unnecessary jargon. Where legal terminology is necessary, we provide plain-language explanations.
- Consistent navigation: Our navigation structure is consistent across all pages so that users can predict where to find information and how to move through the Site.
- Link purpose: Links are written to be descriptive and meaningful so that users understand where a link will take them before clicking.
2.3 Ongoing Practices
- We periodically review our Site for accessibility issues using a combination of automated testing tools and manual evaluation.
- We consider accessibility in every update and addition to the Site.
- We welcome and act on feedback from users regarding accessibility barriers they encounter.
3. Known Limitations
While we work to ensure comprehensive accessibility, some areas of the Site may not yet fully conform to WCAG 2.1 Level AA in all respects. Known limitations include:
- Third-party content: Some content or functionality provided by third-party services (such as payment processors, analytics tools, or embedded resources) may not fully conform to WCAG 2.1 Level AA. We select third-party partners that demonstrate a commitment to accessibility, but we cannot guarantee their conformance.
- PDF documents: Some downloadable documents may not be fully accessible to screen readers. When possible, we provide accessible alternatives or will create an accessible version upon request.
- Older content: Some content published before our current accessibility standards were adopted may not fully conform. We are working to remediate older content on an ongoing basis.
We are actively working to identify and resolve any accessibility barriers. If you encounter an issue not listed here, please let us know.
4. Alternative Access
If you are unable to access any content or functionality on our Site due to a disability, we are happy to assist you through alternative means. You can:
- Call us at (612) 504-9661 during business hours (Monday–Friday, 9:00 AM – 5:00 PM) and we will provide the information or assistance you need by phone.
- Email us at support@goghpara.com and we will respond with the requested information in an accessible format.
- Request materials in an alternative format and we will make reasonable efforts to accommodate your needs.
5. Feedback and Contact
We value your feedback on the accessibility of the Gogh Para website. If you encounter any accessibility barriers, have difficulty using any part of our Site, or have suggestions for improvement, please contact us:
Accessibility Feedback
Email: support@goghpara.com
Phone: (612) 504-9661
Subject line: "Website Accessibility Feedback"
When reporting an accessibility issue, it is helpful (but not required) to include:
- The web address (URL) of the page where you encountered the issue
- A description of the problem you experienced
- The type of assistive technology you were using, if applicable (e.g., screen reader, magnification software)
- Your preferred method of contact so we can follow up with you
6. Response Timeline
We will make reasonable efforts to acknowledge accessibility feedback within two (2) business days and to provide a substantive response or resolution within ten (10) business days. For complex issues that require more time, we will keep you informed of our progress and provide an estimated resolution timeline.
If an accessibility barrier prevents you from accessing information or services you need urgently, please call us directly at (612) 504-9661 so we can assist you immediately through alternative means.
7. Formal Complaints
If you believe that Gogh Para has not adequately addressed your accessibility concern, you may file a complaint with the appropriate authority. For web accessibility complaints, you may contact:
- The U.S. Department of Justice, Civil Rights Division, Disability Rights Section: ada.gov/file-a-complaint
- The Minnesota Department of Human Rights: mn.gov/mdhr
8. Continuous Improvement
Accessibility is not a one-time effort. Gogh Para is committed to continuous improvement of our digital accessibility. We review this statement and our accessibility practices at least annually, and we update this page when significant changes are made to the Site or our accessibility measures.